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Voice Mail (Licensed Feature)

Voice Mail is a method of storing voice messages electronically for later retrieval by administrator and supervisor.

Voicemail

Figure: Voicemail

  1. This feature is licensed. This tab will be only visible if voicemail license is procured at the center.
  2. The Administrator can enable Voicemail feature at system level if enabled by sliding the "voicemail" bar towards right. If this is not enabled, then voicemails will not be recorded.
  3. To enable sending the voicemail's notifications, the administrator needs to check the "Notification Email IDs" checkbox.
    1. Notifications Email IDs: Administrator can enter the multiple email ids (gmail domain only) separated by a comma.
    2. Welcome Voicemail Prompt: Select the welcome voicemail prompt from the drop down field.
    3. Finish Voicemail Prompt: Select the finish voicemail prompt from the drop down field.
  4. Click the "Apply" button to save the changes.
    Rather, you can click "Refresh" to discard the changes.