Media Profile

This tab allows you to create the Media Profiles such as Email Address, Twitter, and Facebook. After creating the media profile, you can modify its settings, select ticket resolver, and add signature.

Figure: Media Profile Page

Types of Media Profiles are listed herein below. You can create, modify, and delete the media profiles. Click the links to know more about them.

• Email Media Profile

• Facebook Media Profile: Integration of Facebook as media profile has certain steps and procedures. Click here to know the steps to integrate Facebook as Media Profile

• Twitter Media Profile: Integration of Twitter as media profile has certain steps and procedures. Click here to know the steps to integrate Twitter as Media Profile

• SMS Media Profile: Integration of SMS as media profile has certain steps and procedures. Click here to know the steps to integrate SMS as Media Profile