Configuration of Voicelogs

In "Downloads" Tab, you can view and modify the configuration of Voicelogs and Archiver Tool.

Here, you can change the values of the following options.

1. InGain: Select a value between 1 and 9.
2. OutGain: Select a value between 1 and 9.
3. Storage Path: Select the default path to store the voicelog for any call. During configuration, the following path is set.

   ${DATE_ADDED}/${CAMPAIGN_NAME}/${USER_ID}__${CAMPAIGN_NAME}__${CAMPAIGN_ID}__${CUSTOMER_ID}__${PHONE}__${TIME_ADDED}

4. Enabled: Select it to enable the configuration. You can uncheck it to disable the configuration.
5. Preset: Select any of the following presets.
   • HIGH_PHONE
   • Default
   • LOW_PHONE
   • HIGH_VOICE
   • LOW_VOICE
   • HIGH_PHON+
   • LOW_PHON+

After making a change, you can click "Save" to save the changes.

You can click "Reload" to load the default settings.